Privacy Policy
Your Privacy Matters to Us
Introduction
At Liberty Shipping Company, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website and services.
Information We Collect
- Personal Information (name, email, phone)
- Contact Information (address, company details)
- Shipping Information (shipment details, tracking numbers)
- Communication Preferences
- Website Usage Data
We collect this information through our website forms, email communications, and when you use our services. We also collect non-personal information such as browser data and IP addresses for website analytics.
How We Use Your Information
- To process and manage your shipments
- To provide customer support
- To communicate with you about our services
- To improve our website and services
- To comply with legal obligations
We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.
Data Security
We implement robust security measures to protect your personal information, including:
- Encryption of sensitive data
- Secure servers and firewalls
- Access controls and authentication
- Regular security audits
- Data breach response procedures
Your Rights
- Access to your personal information
- Correction of inaccurate data
- Deletion of your data
- Restriction of processing
- Data portability
- Right to object to processing
To exercise any of these rights, please contact our Data Protection Officer at privacy@libertyshipping.com.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
- Essential cookies (for website functionality)
- Performance cookies (for analytics)
- Functional cookies (for preferences)
- Marketing cookies (for advertising)
Third Party Services
We may use third-party service providers to assist with our operations, including:
- Shipping carriers
- Payment processors
- Analytics providers
- Cloud storage services
These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or by email.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: info@libertyshipping-company.com
- Phone: +232-75-920-147
- Address: Sierra Leone Office: No. 6 Jenner Wright Road, Cline Town, Freetown, Sierra Leone, West Africa.
Effective Date
This Privacy Policy was last updated on March 28, 2025.